Privacy Policy
- All
- Customer privacy policy
- Customer Tracking
- Dispersal of Information to Third Parties
- Links
- Privacy Policy
- Types of Information Collected
Our website may, from time to time, contain links to and from other websites and services, for example third-party payment processors. If you follow a link to any of these websites, please note that:
- We are not responsible for the content or reliability of websites linked to or from our website;
- We do not necessarily support the views expressed within linked websites and our including a link to a website should not be taken as an endorsement of any kind;
- We cannot guarantee that these links will work all the time and have no control over the availability of the linked pages;
- These linked websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
To provide a better service for our customers, we reserve the right to:
Track your movements through this website, analyse your movements on this website through the use of third-party tools, including but not limited to, Google Analytics, and collaborate with third-party tracking services, including but not limited to, Google Adwords. Any collaboration with a third party is done in good faith that your privacy will be adequately protected.
Employ the use of cookies (and related technologies): Cookies are small pieces of data that are stored on your local computer by your web browser. When you visit the website, we will provide your computer with a cookie to store. This allows us to identify you on subsequent occasions when you arrive on this website. By doing so, we can better tailor your browsing experience to your liking. As such, some features of the company website may not work correctly if you disable cookies. In some circumstances, third-party services employed by the website, such as those provided by Google Ads, may also use cookies to track you to the company to improve your user experience and/or advertising performance.
Collect IP information: When you enter the company website, we may collect information such as your IP address, your domain name address, the type of web-browsing software that you use, the kind of operating system that you use and the URL of the webpage from which you came to visit this website. This information is used by the company to improve or maintain the user’s experience on this website, and for general statistical purposes.
In addition to the policies and procedures that we employ to safeguard your data, your data is protected by the laws of South Africa.
Subject to the remaining provisions of this policy, the company will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena or applicable law or regulation.
The company does not lease, sell, rent or disperse any information supplied by you to any third parties, except in the following circumstances: If you make a booking at a supplier, we will pass all necessary information to the supplier for the booking to be processed. This may include, but is not limited to:
- Your first and last name
- Your contact details, email address and/or phone number
- Your country of origin
Personal information given to the company may be transferred across country borders for the purposes of data consolidation, storage and simplified customer information management. The company will be entitled to disclose such information to its subsidiaries and those suppliers engaged by the company to process data on its behalf. Where such transfer, disclosure or processing occurs, the company will ensure that South African laws are still followed with regard to the protection of your information. The company could, furthermore, merge with or be acquired by another business entity or organisation. In that event, the company will be entitled to share some of or all your personal information (not to be used for any purposes other than contemplated in this policy) with the merging or acquiring entity. The company will not be liable for any damage, loss or liability of whatsoever nature arising from any unintentional misuse of any information supplied to such merging or acquiring entity.
When you register on the website, we need to collect specific information about you to provide you with the services that you have requested. This information may include, but is not limited to:
- Full name
- Email address
- Contact telephone numbers.
The personal information detailed above will be collected electronically by using our booking system.
Touch Down Travel (Pty) Ltd will take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information is defined as detailed in the POPI Act, which can be found in more detail here: POPI
It is solely your responsibility to define and provide the correct information during the booking process, as well as to assess the suitability of any travel service before booking. The company may engage you via various communication channels and perhaps even use the website on your behalf, but it is still your responsibility to make the final assessment of suitability and to check the accuracy of all information before making a booking.
Our website is governed by the Electronic Communication and Transactions Act.
When you use our website, we may collect certain information about you, such as your name, contact details and how you use our website. We may also collect information about other family members or third parties where you provide information about those individuals through your use of the booking service.