We know that cost is the biggest factor when it comes to booking a trip. You want full transparency, an understanding of how we put our costs together and room to negotiate. We hear you. Here’s exactly how we work – no hidden costs or unexpected surprises when you can least afford it.
Best price guarantee
We’ll provide you with a price guarantee that gives you the best possible rates. If you find the same itinerary cheaper elsewhere, we’ll beat it – simply send the quote to us and we’ll do the rest.
Why we can do this
- Portfolio Journeys is based in South Africa, therefore we can cut out the middleman.
- We contract all our suppliers at their best available rate.
- Booking with us is cheaper than going direct! We can negotiate prices that suppliers won’t offer directly to the public.
- We’ll beat any quote you can find for the same itinerary.
- We do not charge for advice. The expert knowledge offered by our consultants is part of our service to you – no consulting fee attached, no obligation at the end of your enquiry.
Our promise
We’ll give you a comprehensive quote outlining all the costs of your trip so there won’t be any hidden costs or unwelcome surprises once you get here.
We are not permitted to disclose an individual nightly rate nor are we permitted to sell hotels and lodges on their own below the public rate, because as a tour operator that’s the deal that we have with our suppliers. It’s for this reason that we quote you a package rate for your itinerary, one which is far better than what you’d get if you booked your itinerary direct.
Got questions?
We’d love to hear from you. No question is too insignificant – if you’re worried about it, ask us. Call or email our consultants on +27 21 250 0018 or [email protected]
